18.1 Limited Warranty. embecta warrants to the Buyer that, provided the Buyer stores and maintains the Products in accordance with the “Documentation”, (defined as the user guide, user manual, labeling, release notes, technical specifications, Product Security White Papers and other, similar information applicable to a Product, written in natural language, that embecta makes generally available to end user purchasers) all Products will materially meet the specifications stated in the Documentation, and that all Products shall be free from defects in material and workmanship for either the warranty period or expiration date stated in the Documentation for such Products, or for Products without a stated warranty period or expiration date, six (6) months (the “Warranty Period”). embecta further warrants that its employees have the skills and qualifications necessary to perform support and maintenance services in a professional manner in accordance with the generally accepted industry standards. Buyer’s sole and exclusive remedy for any breach of this warranty shall be (i) repair or replacement of the non-conforming Products, or (ii) a refund of the amount paid to embecta for non-conforming Products, with such remedy at embecta’s option. Buyer must provide written notice of any such non-conformance to embecta within the Warranty Period. Any alteration, abuse, misuse, further manufacture, packaging, processing, adjustment or repair by any person or entity other than embecta or a person or entity authorized in writing by embecta shall void the warranty above.
18.2 Disclaimers. THE LIMITED WARRANTY PROVIDED UNDER THIS CLAUSE ARE THE ONLY WARRANTIES PROVIDED BY EMBECTA AND IS IN LIEU OF ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING TITLE, NON-INFRINGEMENT, NON-INTERFERENCE, INTEROPERABILITY, QUALITY OR CONDITION, ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NO EMPLOYEE, AGENT, OR REPRESENTATIVE OF EMBECTA IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF EMBECTA EXCEPT TO THE EXTEND SPECIFICALLY STATED HEREIN. NO WARRANTIES EXTEND TO ANY PRODUCTS NOT PURCHASED DIRECTLY FROM EMBECTA OR FROM AN AUTHORIZED EMBECTA DISTRIBUTOR.
18.3. Exclusions. The foregoing warranties will not apply to failure of any Products caused by (i) Buyer’s abuse, neglect or misuse of the Product or failure to maintain the Product in accordance with its Documentation or resulting from any failure to comply with the Buyer’s responsibilities as may be set forth in herein or in a separate agreement with embecta; (ii) implementation, repair, modification, alteration, adjustment, or relocation of the Product other than as expressly authorized by embecta; (iii) malfunction or failure of any element of Buyer’s technology environment or storage of the Product with any element of Buyer’s technology environment other than as expressly authorized by embecta; (iv) failure to maintain the physical environment for the Product (including air quality, temperature, and humidity) specified in the Documentation; (v) malicious software not introduced by embecta; or (vi) failure to permit installation of an update.